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Listening is a fine art and one of the most important skills that any person can develop.

When listening with the intent to understand, here’s what it looks like:

👂🏽Try not to listen to respond (this is extremely difficult).
👂🏽Don’t assume you know more about a situation than the person speaking.
👂🏽Be empathetic with people. They are human beings with feelings.
👂🏽Be aware of bias & perceptions that can override listening.

This is a basic foundation for opening up dialogue for tough conversations.

What communication strategies are you using to have difficult conversations?

#communication #diversity #inclusion #relationshipleadership #blacklivesmatter #racism #justice #psychologicalsafety